Terms of Service

Our Return Policy

We would like you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you can return it to us for an exchange or refund, less the shipping cost you paid when we shipped it to you.

Please contact us within 15 days of receiving your order to obtain a return authorization number and our ship to address. The return shipment is not pre-paid.

We do not accept any returns without a return authorization number. After 15 days of you receiving your order we will not authorize nor accept returns.

We must receive the return within two weeks from the day the return was authorized. We will reject any returns that do not meet this criteria.

Please allow up to two weeks for the return to be processed. Please note that your financial institution may take longer to reflect the transaction. If you wish to inquire about your return, please email us at CustomerService@bottleguardian.com.


By purchasing and using Bottleguardian Travel Case, the Purchaser/User agrees that the Seller will not be held liable for any and all liabilities, arising out of or related to the use or misuse of the Bottleguardian Travel Case.

Purchaser/User agrees to fully inspect the Bottleguardian Travel Case before using it, and will contact Seller with any product questions that Purchaser/User may have, prior to usage.

If you are not in agreement with these terms, please do not purchase or accept delivery of the product. Please contact Seller for return and refund.

Seller will refund only items purchased from our website www.Bottleguardian.com.